Privacy Policy
How we collect, use, protect, and manage your personal information
Your Privacy Is Important to Us
This Privacy Policy explains how we collect, use, protect, and manage your personal information when you book a safari, Kilimanjaro trek, cultural tour, volunteering program, Zanzibar holiday, or any other travel service with our company. By using our services, website, or communicating with us, you agree to this Privacy Policy.
Information We Collect
We may collect the following information from our clients:
Personal Information
Full name • Nationality • Passport details • Date of birth • Phone number • Email address • Emergency contact details
Booking Information
Travel dates • Tour preferences • Accommodation details • Flight information (if required for transfers)
Payment Information
Payment confirmations • Transaction records
Note: We do not store your full credit or debit card information.
Health Information
For safety during trekking or safari activities, we may request limited medical or dietary information where necessary.
How We Use Your Information
Your information is used to:
- Confirm and manage bookings
- Arrange accommodations, transport, safaris, trekking, and activities
- Communicate important travel updates
- Provide customer support
- Improve our services
- Meet legal and safety requirements
Sharing Information
We may share necessary information with trusted partners such as:
- Hotels and lodges
- National parks
- Local guides
- Transport providers
- Airlines and activity operators
We only share information required to deliver your travel services.
Data Protection
We take reasonable measures to protect your personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
Your information is handled securely and only authorized staff can access it.
Website Cookies
Our website may use cookies to improve user experience and analyze website traffic.
You may disable cookies in your browser settings if preferred.
Marketing Communication
We may occasionally send travel offers, updates, or promotional information.
Clients may unsubscribe from marketing messages at any time.
Retention of Information
We keep client information only as long as necessary for:
- Booking and operational purposes
- Legal and accounting requirements
- Customer support
Client Rights
Clients may request to:
- Access their personal information
- Correct inaccurate information
- Request deletion of personal data where legally permitted
Third-Party Websites
Our website or social media pages may contain links to external websites. We are not responsible for the privacy practices of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website or shared with clients where necessary.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us through our official email, phone number, or website.
info@memorablevacationafrica.com
Phone
+255 758 999 932
Website
www.memorablevacationafrica.com
By booking with our company, you acknowledge that you have read and accepted this Privacy Policy.
Last Updated: January 2024
Have Questions About Your Privacy?
Our team is here to address any concerns regarding your personal data and how we protect it.